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The participant from U.s. has professional complex difficulties which triggered his winnings not to be compensated. Participant’s grievance is resolved successfully.
Howdy jonathanahowell. Thank you for your comments. Examining the notes on the account, our guidance Section did question you to be sure to give us While using the movies you recorded in the circumstances once the mistake took place for you. They specifically asked for from you another facts:
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The participant from your US had confronted verification challenges Along with the casino. They claimed to obtain sent the needed lender statement various instances, nevertheless the casino had declared it unreadable. The participant thought they need to have been verified and received their $250 winnings long ago.
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